SlotsGallery Terms and Conditions

Welcome to Slots Gallery. These Terms and Conditions ("Terms") govern your access to and use of our website and services. By registering an account at SlotsGallery, you confirm that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy and Responsible Gaming policy. If you do not agree with any part of these Terms, you must not use our services.

1. Eligibility and Account Registration

To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We at SlotsGallery reserve the right to request identification and proof of age at any time, and we may suspend your account until verification is complete. You agree to provide accurate, current, and complete information when you complete SlotsGallery login or registration process.

• You may only hold one active account with us.
• You are responsible for keeping your SlotsGallery casino login credentials confidential.
• We may refuse registration or close accounts at our sole discretion, particularly where fraud, abuse, or multiple accounts are suspected.

2. Restricted Territories

Our services are not available to residents of certain countries, as listed in our full Terms and Conditions document (version dated 12.06.2025). Players from Sweden and Finland may continue to play at Slots Gallery but are excluded from all bonuses, promotions, VIP benefits, and the Complimentary Points loyalty program. It remains your responsibility to ensure that online gambling is legal in your country of residence before using our platform.

3. Deposits and Withdrawals

At SlotsGallery, we accept a wide range of payment methods, including Visa, Mastercard, Maestro, Bank Transfer, Neteller, Skrill, ecoPayz, CoinsPaid, MiFinity, MuchBetter, Neosurf, Flexepin, Jeton/Jetonbank, and Paysafe. The minimum deposit is €20 or the currency equivalent. Minimum withdrawal amounts vary by currency, for example EUR 50, USD 50, CAD 75, or crypto equivalents such as 0.000422 BTC.

Our withdrawal request review process takes up to 48 hours, and our payment department processes all withdrawals within this timeframe. A verified phone number is required before any SlotsGallery withdrawal request can be created. Depending on your chosen payment system, cashout may take up to 5 business days, while bank transfers are typically completed within 3 banking days.

• Daily withdrawal limits: up to €5,000 / $5,000 / A$7,500 / NZ$7,500 / 50,000 NOK / 50,000 INR.
• Weekly limit: €10,000; monthly limit: €20,000 (plus crypto equivalents).
• Higher limits may be granted to VIP players at our discretion.
• Progressive jackpot wins are always paid in full.

4. Bonuses and Promotions

Our Slots Gallery promo code offers, including welcome packages, reload bonuses, and free spins, are subject to specific wagering requirements and terms. Our standard welcome package offers up to €6,500 and 225 Free Spins across multiple deposits, with a 40x wagering requirement applied to deposit bonus and free spin winnings combined. Bonuses are valid for 5 days, the maximum bet while wagering is €5, and the maximum conversion is 10x the bonus amount.

We also run frequent promotions, such as our Monday Bonus (code MONDY), Wednesday Bonus (code SPINS), Crypto Bonus (code CRYPT), and Game of the Month offers (code MONTH). Any SlotsGallery bonus code must be entered correctly and within the applicable timeframe to be valid. We reserve the right to void winnings obtained through bonus abuse, including the use of multiple accounts, VPNs, or any other method intended to circumvent these Terms.

5. Loyalty Program and VIP Ranks

At Slots Gallery, we operate a loyalty program with 25 levels based on Complimentary Points (CP), earned at a rate of 1 CP per €10 wagered on slots or 1 CP per €100 wagered on live games. Free spin rewards scale from 5 FS at Level 2 up to 300 FS at Level 25. Our VIP structure includes five ranks — Quartz, Amethyst, Sapphire, Ruby, and Obsidian — each offering benefits such as a personal account manager, flexible limits, exclusive promotions, and daily cashback ranging from 5% to 13% depending on tier.

6. Games and Fairness

We at SlotsGallery partner with approximately 120 game providers, including BGaming, NetEnt, Pragmatic Play, Play'n GO, Yggdrasil, and many others, to offer pokies, live casino games, table games, video poker, and progressive jackpots. All games are provided by independent studios and operate under their own random number generation systems. We do not control game outcomes and make no guarantees regarding winning frequency.

7. Account Verification

We may require you to complete our Know Your Customer (KYC) verification process before processing withdrawals. This may include submission of identification documents, proof of address, and proof of payment method ownership. Failure to provide requested documentation may result in delayed or declined withdrawal requests.

8. Responsible Gaming

We are committed to promoting responsible gaming. You may request deposit limits, loss limits, time-outs, or self-exclusion directly through our support team. If you believe you may have a gambling problem, we encourage you to use these tools or seek external support organizations.

9. Intellectual Property

All content on our website, including graphics, logos, game titles, and software, is owned by or licensed to us. You may not copy, reproduce, or distribute any part of our platform without our prior written consent.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, SlotsGallery shall not be liable for indirect, incidental, or consequential damages arising from your use of our services, including technical failures, delays, or third-party payment issues.

11. Account Suspension and Termination

We reserve the right to suspend or terminate your account if we suspect fraud, breach of these Terms, underage gambling, or any abusive behavior toward our staff. In such cases, we may withhold winnings obtained through prohibited activity, subject to applicable law.

12. Dispute Resolution

If you have an unresolved complaint, you may escalate it to our Alternative Dispute Resolution (ADR) provider, EGIS, at [email protected]. We encourage you to contact our 24/7 Live Chat or email [email protected] first, as most issues can be resolved directly.

13. Changes to These Terms

We may update these Terms from time to time to reflect regulatory, operational, or business changes. Continued use of our services after any update constitutes your acceptance of the revised Terms. We recommend checking this page periodically.

14. Governing Law

These Terms are governed by the laws applicable to our license, issued under licence no. 0000064. Any matters not resolved through our internal complaints process or ADR provider shall be handled in accordance with the applicable regulatory framework.

By continuing to use SlotsGallery, you confirm your acceptance of these Terms and Conditions in full. If you have any questions regarding our policies, our support team is available 24/7 via live chat or email to assist you.